Introduction
Presentation of the platforms
The consortium @Work4Homes is a group of six housing companies - assisted by some specialists on certain topics - which is working regularly together to develop and evaluate new services for their tenants with the assistance of the European Commission.
In a first and a second project, they have developed improved accessibility to the Internet for tenants and they have used it toenhance communication between their staff and tenants, when for example, repairs to a dwelling are required.
In a third project, the consortium wished to use ICT to save energy and has obtained assistance from the SAVE programme to do this. All platforms have the same goals and objectives, but the implementation of these services can differ from one country to another for legal or cultural reasons and even in the same country for local, organisational or, simply, competitiveness reasons.
This guide describes the approaches encountered in the project SAVE@Work4Homes and explains the motivations of each partner and the reasons and conditions for these different approaches.
